Employment

• Donor Engagement Manager
• Incubator Manager
• Executive Assistant

Volunteers

• Propeller Incubator Host, Work Trade
• Intern

Propeller is an Equal Opportunity Employer, and we are committed to taking positive action necessary to ensure equal opportunity for all applicants.

Donor Engagement Manager

Position Overview
The Donor Engagement Manager oversees the growth, expansion, and refinement of Propeller’s corporate and individual engagement strategy to drive an increase in funds raised and services provided for social ventures. Provides overall management and direction for our corporate and individual fundraising and engagement strategy. Engages with Programs staff to connect corporate partners and ventures in a mutually value-added manner. Represents Propeller in all activities associated with corporate and individual engagement.

Major Responsibilities & Outcomes

• Design, implement, and manage a comprehensive, proactive engagement plan focused on expanding and enhancing corporate and individual relationships.
• Maintain a robust portfolio of contacts with corporate individual, creating engagement plans customized for them with compelling presentations and comprehensive proposals.
• Coordinate with senior leadership to cultivate and develop relationships with high level corporate and individual prospects.
• Work closely with the Communications and Programs team members to build awareness opportunities and giving incentives for corporations and corporate foundations, including event sponsorships, cause-marketing opportunities, and employee giving campaigns.
• Maintain high quality stewardship process for active corporate and individual prospects and donors.
• Lead conceptualization and/or support execution of fundraising events with other development staff members, including annual fundraising gala.

Critical Competencies

• Proven and consistent track record of identifying, cultivating, and stewarding donors. Relevant transferrable experience includes B2B sales and CSR programs.
• Outstanding interpersonal skills in managing external relationships, building trust with high-level stakeholders, and conveying compelling opportunities through public speaking engagements, networking events, and other opportunities for relationship development.
• Self-motivated, innovative, and can work with considerable independence within the context of an overall strategy, team environment, and variety of diverse stakeholders.
• Ability to maintain a high level of poise and professionalism in all circumstances.
• (Preferred) Written and verbal fluency and deep understanding of the history of structural racism in the US and its current manifestations in New Orleans and nationally. Ability to convey compelling racial equity analysis to external stakeholders.
• (Preferred) Experience raising funds in the areas of racial justice and/or economic development.
• (Preferred) Knowledge of AFP, BBB, IRS, and CFRE guidelines and policies.
• (Preferred) Understanding of and experiencing leveraging CRA credits.
• Bachelor’s or equivalent knowledge + 4-6 years’ experience, or Master’s or equivalent knowledge + 2-4 years’ experience.

Compensation: $56,000+ annually, commensurate with experience and qualifications. Propeller also offers a competitive benefits package including health, dental, vision, retirement, paid time off, and professional development.

Travel with some evening and weekend work required. This is a salaried and exempt position.

Start Date: December/January

To Apply
Apply here by presenting your resume, cover letter, and responses to the following questions:

• Why are you passionate about cultivating relationships? Why are you passionate about racial equity?
• What do you think will be your greatest strength in this role? In what way do you think you will need to grow the most to be successful in this role?
• What do you find gives you the most energy in your current work? What drains your energy the most in your current work?
• What are your salary requirements?

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Incubator Manager

Position Overview
Propeller and Green Coast Enterprises are seeking a highly capable, motivated individual for the position of Incubator Manager. The role will involve business development, member and community relations, and facilities and financial coordination for the Propeller Incubator, a 10,000 square foot coworking office and event space.

Core responsibilities include ensuring high member satisfaction, effective budget coordination, maintaining office and desk space at full occupancy, and securing new event rental clients. The Incubator Manager will report directly to Propeller’s Business and Operations Manager and the Propeller Incubator Board of Directors. This role will also be responsible for coordinating part-time contractors to provide bookkeeping, legal support, and other services for the Propeller Incubator.

Start Date: December 2018

Salary: $39,000+ This position offers a comprehensive benefits package including paid time off, healthcare, disability insurance, life insurance, retirement savings, and an allowance for professional development.

Key Responsibilities
Business Development

• Recruit and retain Incubator members; achieves 100% occupancy while cultivating a waiting list of potential members.
• Recruit and maintain relationships with event rental clients.
• Identifies new, feasible partnership opportunities for the Incubator.
• Gives tours of the facility to potential members and visitors for both sales and public relations purposes.

Member and Community Relations

• Coordinates member intake, ensuring new members are educated on all amenities, resources, and responsibilities included in their membership.
• Serves as point person for all Incubator member needs. This includes providing a high level of customer service and customer service leadership to hosts and contractors, responding promptly to member requests, and firmly, courteously resolving all member conflicts.
• Ensures timely, professional communications to Incubator members about relevant affairs, including policies and protocols, events, and changes to regular Incubator operation.
• Oversees front desk Incubator host volunteers during weekday business hours (9 am–5 pm, M–F ).
• Acts as a welcoming liaison to the surrounding neighborhood community, including staying abreast of relevant events, staying abreast of neighborhood issues, and ensuring a positive rapport between the neighborhood and member community.
• Coordinates all member social and professional events.

Incubator Facility Coordination

• Maintains the Incubator facility as a clean, organized, professional space during appropriate hours, 8:30 am to 5:00 pm. This extends to all shared spaces, including the kitchen, lounge, bathrooms, and mail room. The Incubator Manager oversees volunteer hosts and a part-time facilities staff person to these ends.
• Supervises part-time facilities staff, volunteer hosts, and a Facilities and Events Contractor.
• Oversees janitorial services, handymen, contractors, laundry, painters, pest control, landscaping, and other facilities vendors to ensure all Incubator services and amenities are clean and operational.
• Ensures internet service, general IT, photocopying machines, and electrical appliances are fully functional.

Financial Coordination

• Processes financial transactions in a timely and accurate fashion.
• Works with the bookkeeping contractor and accounting firm to support the accuracy of accounting and financial processes.
• Ensures the Incubator complies with all legal and financial requirements.
• Coordinates preparation for quarterly board meetings, including scheduling, agendas, financial reports, and facilities updates.

Critical Competencies
To achieve these goals, the Incubator Manager must have the following competencies:

• Passion for recruitment, community relations, and customer service
• Organized work style: efficient and detail-oriented
• Focus on Results: solution-oriented and productive; able to meet deadlines, sales targets, and recruitment goals
• Promotes positivity: emotionally mature and calm under pressure; encourages the best from team members (hosts and contractors)

In the Propeller environment, we expect everyone to work with a high level of integrity, to live up to their commitments, and to carry their weight. This is a full-time role that will require work on some evenings and weekends for facility emergencies and events.

Qualifications
Required:

• Reliable access to transportation and the ability to transport facility supplies and equipment
• Ability to effectively meet ambitious recruitment, sales, and retention goals
• Ability to provide excellent customer service and customer service leadership
• Knowledge of effective facility and event coordination

Preferred:

• Working knowledge of Quickbooks and general business financial management.
• 1-2 years of experience in property management, hospitality services management, business management, event planning, and/or real estate sales and development.
• 1- 2 years of experience and proven success in meeting sales or recruitment goals and retention goals
• Bachelor’s degree in related field.

To Apply
Application Directions:
Please answer the following questions:

1. Why are you passionate about facilities management, business development, and community building?
2. What do you think will be your greatest strength in this role? In what way do you think you will need to grow the most to be successful in this role?
3. What do you find gives you the most energy in your current work? What drains your energy the most in your current work?

Submit your answers to the above questions, a resume, and a cover letter here. In your cover letter, please explain how you heard about Propeller and your interest and qualifications for the position.

Executive Assistant

Position Overview
Reporting directly to the Executive Director, the Executive Assistant supports the Executive Director through a one-on-one working relationship. The Executive Assistant is the primary point of contact for all Propeller team members and external parties on all matters directly related to the Executive Director. The Executive Assistant also serves as liaison to Propeller’s Board of Directors; organizes, drafts, and coordinates written and verbal outreach and external relations for the Executive Director; and oversees special projects related to the Executive Director’s strategic initiatives.

Major Responsibilities & Outcomes

Administrative Support

• Manages administrative tasks for the Executive Director, including managing an active calendar of appointments; coordinating direct access to the Executive Director’s time; handling ongoing requests and queries; receiving, routing, and composing email and other correspondences to ensure a 24-hour turnaround on all emails and phone calls; preparing expense reports; and coordinating travel, event, and meeting arrangements and follow-up.
• Develop and implement efficient documentation and filing system for Executive Director activities.
• Supports the Executive Director and Talent & Culture around all internal staff event logistics, including meetings, retreats, and staff events.

Executive Support

• Keeps the Executive Director informed of upcoming commitments and responsibilities.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive Director, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

Executive Outreach

• Builds relationships crucial to the success of the organization by following up and cultivating relationships made by the Executive Director, including drafting thank you letters, inputting contact information into Salesforce, and personal correspondence.
• Manages a variety of special projects for the ED, such as sending invitations for special events and workshops, organizing event logistics, and sending out reminders.
• Manages external requests regarding the Executive Director and Propeller, including ensuring the Executive Director’s bio is updated and drafting written responses to external information requests. Works with the Communications and Development teams as appropriate to coordinate outreach activities.

Board Support and Liaison

• Serves as the Executive Director’s administrative liaison to Propeller Board of Directors and all board committees. Coordinates setup and follow-up for board meetings and board committees, including board correspondence and reminders, taking meeting minutes, and ensuring action items are completed on time.
• Maintains discretion and confidentiality in relationships with all board members and information discussed at board meetings.
• Complies with applicable rules and regulations set in bylaws regard board and committee matters, including advance distribution of materials before meetings in electronic/paper format.

Critical Competencies

• Strong organizational skills. Able to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
• Demonstrated written and verbal communication skills with an emphasis on professional email communications.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Emotional maturity.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment.
• Forward-looking thinker, who actively seeks opportunities and proposes solutions.
• Proficient in Microsoft Office (Word, Excel, and Power Point) or Apple iWork (Pages, Numbers, and Keynote).
• Familiarity with Google Drive, Dropbox, or other digital organization software.
• (required) Bachelor’s degree or equivalent knowledge and 0-2 years’ experience.
• (preferred) Strong work tenure: Experience supporting C-Level Executives, preferably in a non-profit organization.

Compensation: $40,000+ annually, commensurate with experience and qualifications. Propeller also offers a competitive benefits package including health, dental, vision, and short and long term disability insurance, retirement, paid time off, and professional development.

Start Date: Immediately

To Apply
Application Deadline: November 30, 2018; we recommend early applications and may fill the position prior to the deadline. Apply here.

Application Directions:

Apply here by presenting your resume, cover letter, and responses to the questions below. In your cover letter, please explain how you heard about Propeller and your interest and qualifications in the position.

• Why are you passionate about administrative support and Propeller’s mission?
• What do you think will be your greatest strength in this role? In what way do you think you will need to grow the most to be successful in this role?
• What do you find gives you the most energy in your current work? What drains your energy the most in your current work?
• What are your salary requirements?

Please also include a writing sample that demonstrates your competency in the areas identified above. This could include sample email correspondences, an excerpt from a term paper, an event invitation or flyer, and so on.

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Propeller Incubator Host, Work Trade

Your Role

As a host, you will be the first point of contact for our members, guests, and curious community members who come into the space. Your job is to orient all stakeholders to make sure that everyone is getting the most out of Propeller Incubator, our community and resources.

Host Responsibilities

• Front Desk: We ask that host greet visitors, answer co-workers’ questions, collect and distribute mail, answer the telephone, provide tours of the incubator, and process payments for Day Passes, Punch Cards, and Events. Hosts will also be expected to assist with opening, closing, and daily operations tasks.

• Propeller Project: We ask that hosts develop and implement a community project during their time here. Examples of community projects include organizing yoga classes, working on an Incubator member spotlight blog, pop-up breakfasts, round table discussions, happy hours, etc.

• Event Hosting; Propeller Incubator hosts off-hour and weekend events. Hosts are able to serve as building hosts for these events to maintain the security of Propeller Incubator facilities, assist with janitorial needs, support event registration, building opening and closings. Event staffing needs will be communicated at least one week before the event.

• Greet everyone who comes through the door, including members and guests. Direct everyone to appropriate locations throughout the building. Give tours to potential new members and curious folks who wander in.

• Keeping Propeller clean and well stocked. Propeller has biweekly janitorial service, but we rely on our members and staff to clean up after themselves in between. This means you will be expected to occasionally take out the trash, empty the dishwasher, clean up spills, make coffee, restock the bathrooms and kitchen, clear off conference tables, etc. as needed.

• Administrative and tech support for members; including receiving and distributing mail, installing printer drivers and troubleshooting printing issues, assisting with projectors and event set-up, etc.

• Answering the Propeller Incubator office phone and getting calls and messages to the appropriate staff members.

• Answering questions from members and guests about the building, neighborhood, Propeller services, other organizations, etc.

• Building community through member introductions and your special project. Interacting with members in the common areas and facilitating connections between members.

• Understanding members’ businesses and needs and finding potential resources for them within the network.

• You are welcome to bring other projects to work on while you are at Propeller, however we ask you prioritize your propeller host duties while you are on shift.

• Commitment to Excellence: Propeller Incubator Host Program is a reflection of our commitment to excellence. We ask that hosts call within 24 hours of shift to cancel, reschedule monthly hours when needed, and be punctual for their shifts.

• Hosts who do not fulfill expected duties and hours, or act outside of Propeller Incubator’s standards of conduct will be asked to forfeit their 24-hour access card to the Incubator Manager.

Time Commitment

As a host we ask you to commit to working 15 hours per month for a 2 – 6 month time frame.

Compensation

During 2- 6 months of your hosting, you will receive a co-working membership with 24/7 access, introductions and mentoring from Propeller staff when requested, references from Propeller team members, and access to meeting and event spaces for your own activities if needed.

To Apply:

APPLY HERE

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Intern

Your Role

Propeller hires and works with unpaid interns in order to provide growth and learning opportunities to students in high schools, universities, colleges, and trade schools and/or to provide volunteer experience to non-students.
We accept applications for internships year-round. Selection is based on the applicant’s interest and Propeller’s need. We accept applications for internships in all departments: programs, fundraising and development, marketing, business and operations, and incubator management.
We ask that our interns commit at least 5 hours per week for 5 weeks in order to gain the most meaningful experience.

APPLY HERE

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